Privacy Policy

1 Introduction

Welcome to Daylight Medical ("Company," "we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website daylightmed.com, use our services, or interact with us through social media platforms including Facebook and Instagram.

By using our services, you agree to the collection and use of information in accordance with this policy.

2 Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title)
• Account credentials (username, password)
• Payment and billing information
• Communications and correspondence with us
• Social media profile information when you interact with us on Facebook or Instagram

2.2 Automatically Collected Information

When you access our website or services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location information (country, city based on IP)

2.3 Information from Social Media Platforms

When you interact with us through Facebook, Instagram, or other social media platforms, we may receive:

• Your public profile information
• Messages you send to us through these platforms
• Comments and interactions with our posts
• Information you choose to share with us

3 How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver our products and services, process transactions, and fulfill orders
• Customer Support: To respond to your inquiries, provide customer service, and address your concerns
• Communication: To send you updates, newsletters, marketing materials, and promotional offers (with your consent)
• Improvement: To analyze usage patterns and improve our website, products, and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address technical issues and fraudulent activities

4 Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business (payment processors, shipping companies, marketing services)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

6 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8 Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10 International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

11 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

14 Facebook & Instagram Data

When you interact with Daylight Medical through Facebook or Instagram, please note:

• We use Meta (Facebook) platforms to communicate with customers and provide customer support
• Messages sent through Facebook Messenger or Instagram Direct are processed to respond to your inquiries
• We may use automated messaging systems (chatbots) to provide initial responses and route your inquiries appropriately
• Your interactions are subject to both this Privacy Policy and Meta's Data Policy
• We do not share your private messages with third parties except as described in this policy

For more information about how Meta handles your data, please visit Meta's Privacy Policy.