Quality Policy

At Daylight Medical, quality is the cornerstone of our operations and the foundation of our success. Our commitment to excellence is unwavering, and our Quality Policy reflects our dedication to delivering superior products and services that meet and exceed the expectations of our customers and the healthcare industry.

Commitment to Excellence

We are committed to achieving the highest standards of quality in everything we do. This commitment is driven by:

• Customer Satisfaction: Understanding and meeting the needs and expectations of our customers.
• Continuous Improvement: Regularly evaluating and improving our processes, products, and services to enhance quality and efficiency.
• Compliance: Adhering to all relevant regulatory requirements, industry standards, and best practices.

Quality Objectives

To ensure the highest levels of quality, we have established the following objectives:

• Product Excellence: Design, manufacture, and supply products that are safe, reliable, and of the highest quality.
• Process Efficiency: Implement efficient and effective processes to ensure consistent quality and timely delivery of our products.
• Employee Training: Provide ongoing training and development to ensure our team is knowledgeable, skilled, and committed to quality.
• Customer Feedback: Actively seek and incorporate customer feedback to continually improve our products and services.

Quality Management System

Our Quality Management System (QMS) is designed to ensure that we meet our quality objectives and comply with international standards. Key elements of our QMS include:

• Documentation and Control: Maintaining comprehensive documentation to ensure consistency and traceability in all processes.
• Risk Management: Identifying, assessing, and mitigating risks to ensure product safety and reliability.
• Internal Audits: Conducting regular internal audits to monitor compliance and identify areas for improvement.
• Corrective and Preventive Actions: Implementing effective corrective and preventive actions to address and prevent quality issues.

Supplier Quality Management

We work closely with our suppliers to ensure that all materials and components meet our stringent quality standards. Our supplier quality management includes:

• Supplier Selection: Choosing suppliers based on their ability to meet our quality requirements and standards.
• Ongoing Evaluation: Regularly evaluating supplier performance and conducting audits to ensure continuous compliance.
• Collaboration: Working collaboratively with suppliers to address any quality issues and improve overall performance.

Quality Culture

At Daylight Medical, quality is everyone's responsibility. We foster a culture of quality by:

• Empowering Employees: Encouraging employees to take ownership of quality in their respective roles.
• Open Communication: Promoting open communication and collaboration across all levels of the organization.
• Recognition and Rewards: Recognizing and rewarding employees for their contributions to quality improvement.

Continuous Monitoring and Improvement

We are committed to the continuous monitoring and improvement of our Quality Management System. Through regular reviews and assessments, we ensure that our quality policy remains effective and aligned with our mission and vision.

By adhering to our Quality Policy, Daylight Medical strives to be a trusted leader in the healthcare industry, known for our commitment to quality, innovation, and customer satisfaction. Thank you for your continued trust and support.